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HubSpot Marketing Blog Adopts AI-First Writing Model

HubSpot's blog team switched to AI-first writing, changing their process. The team's manager shares lessons learned from the transition.

Original reporting · blog.hubspot.com

Original: “What actually happened when our blog went AI-first: A manager's account”

Read “What actually happened when our blog went AI-first: A manager's account” at HubSpot Marketing Blog →
What actually happened when our blog went AI-first: A manager's account
Image: HubSpot Marketing Blog

How this was written. Content Catalyst wrote this article with a language model from HubSpot Marketing Blog’s reporting (model: @cf/meta/llama-3.3-70b-instruct-fp8-fast); it describes that reporting rather than adding to it. The original, linked above, is the full story.

Key points from HubSpot Marketing Blog’s report

  • The HubSpot Marketing Blog adopted an AI-first writing model in June 2025, changing the team's writing process.
  • The team's manager was concerned about the impact of AI on the writers and the quality of the content.
  • The team had to develop a new process to balance the efficiency gains of AI with the need for high-quality content.

The HubSpot Marketing Blog made a significant change in June 2025 by adopting an AI-first writing model, according to HubSpot Marketing Blog. This shift was met with mixed emotions from the team's manager, who was excited about potential efficiency gains but also anxious about the impact on the team. The manager's primary concern was how this change would affect the writers, who value the craft of writing and take pride in their work.

The team's manager has been leading the blog's writing team for three years and understands the importance of ownership and control over the writing process. Many writers on the team got into the profession because they enjoy writing and take pride in their craft. The manager was worried that the introduction of AI would disrupt this process and potentially compromise the quality of the content.

The public conversation around AI content often oversimplifies the process, assuming that AI can produce high-quality content with minimal effort. However, the team's manager found that this is not the case, and that AI content requires careful consideration and editing to ensure it meets the team's quality standards. A blog post must compete with many other posts on the same topic, and generic, low-effort writing is not enough to succeed.

To balance the efficiency gains offered by AI with the need for high-quality content, the team had to develop a new process. This involved giving writers the freedom to experiment with AI tools and find ways to incorporate them into their workflow. The team's goal was to find a way to use AI that would enhance the writing process without compromising the quality of the content.

The team's experience with AI-assisted writing was not without its challenges. Initially, the manager expected that AI would speed up the writing process, but this did not necessarily translate to faster content production. Instead, writers were spending more time on other aspects of the process, such as research and editing, to ensure that the content was of high quality.

One of the surprises the team encountered was the limitations of AI in research. While AI could provide general information on a topic, it was not always accurate or up-to-date. The team found that AI could provide outdated information, and it was up to the writers to fact-check and verify the accuracy of the content.

The team's manager learned several lessons from the transition to AI-first writing. One key takeaway was that measuring the success of AI solely by post count is not accurate. Instead, the focus should be on the quality and value of the content produced. The manager also learned that AI is not a replacement for human judgment and editing, but rather a tool that can be used to enhance the writing process.

Questions and answers

What was the team's manager most concerned about when adopting AI-first writing?

The team's manager was most concerned about the impact of AI on the writers and the quality of the content.

How did the team incorporate AI into their writing process?

The team gave writers the freedom to experiment with AI tools and find ways to incorporate them into their workflow.

What was one of the surprises the team encountered with AI-assisted writing?

One of the surprises was the limitations of AI in research, including providing outdated information.

Read the full story at HubSpot Marketing Blog More from Tuesday, October 20, 2026’s edition